Terms of Service

These Terms of Service ("Terms") govern your use of services provided by WiscAI, LLC. By using our website (www.wiscai.com), calling a business that uses our AI voice receptionist, or otherwise engaging with our services, you agree to these Terms.

1. Service Description

WiscAI, LLC ("WiscAI", "we", "our") provides AI voice receptionist software ("Service") to small service businesses, including veterinary clinics, HVAC contractors, plumbing services, garage door installers, tree care providers, and restoration companies. When you call one of these businesses, our AI receptionist answers your call, helps you book appointments, and may send you confirmation messages via SMS or email.

2. Acceptance of Terms

By calling a business that uses our Service, providing your phone number or email address, or replying to our SMS or email messages, you agree to these Terms of Service and our Privacy Policy.

3. Acceptable Use

You agree to:

• Provide accurate information when booking appointments.
• Not use our Service for unlawful purposes.
• Not attempt to interfere with, disrupt, or reverse-engineer the Service.
• Not impersonate another person or provide false contact information.

4. Appointment Confirmations

Appointments booked through our Service are subject to the cancellation, rescheduling, and no-show policies of the individual business you called. WiscAI does not set or enforce these policies; we deliver them on behalf of the business.

5. SMS Messaging

By verbally providing your phone number during a call with our AI receptionist, you consent to receive one transactional confirmation SMS at that number per appointment booked. You may reply STOP at any time to opt out of all future SMS. Standard message and data rates from your mobile carrier may apply. See our SMS Opt-In Policy for full details.

6. Disclaimers

The Service is provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee that the Service will be uninterrupted, error-free, or completely secure.

Our AI receptionist is designed to help with appointment booking and basic information. It is not a substitute for direct contact with the business, professional advice, or emergency services. In any emergency, call 911 or the appropriate emergency line for your area.

7. Limitation of Liability

To the maximum extent permitted by law, WiscAI shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, arising from your use of or inability to use the Service. Our total liability for any claim arising out of or relating to the Service shall not exceed one hundred US dollars ($100).

8. Governing Law

These Terms are governed by the laws of the State of Wisconsin, United States, without regard to its conflict of laws provisions. Any dispute arising out of these Terms shall be brought exclusively in the state or federal courts located in Dane County, Wisconsin.

9. Changes to These Terms

We may update these Terms from time to time. The "Effective Date" above reflects the most recent change. Continued use of the Service after changes constitutes acceptance of the updated Terms.

10. Contact

Questions about these Terms: